Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
ACU-KLEAR is a Home Prescriptive product for acne-prone skin. This product helps to minimize pimples and control acne breakouts. Acu-Klear is a fast-acting solution to encourage faster eradication of pimples and congestion.
- ACU-KLEAR has an anti-bacterial action fighting the acne-causing bacteria.
- Draws down into the follicle and kills the acne-causing bacteria.
- Reduces the inflammation involved in acne, has a regulating effect on the hormonal flux, increases oxygenation vitamin C and zinc for rapid healing and calms the skin.
- Water based gel achieves deep penetration.
ACU-KLEAR can be used on acne conditions on either the face or the body.
Start applying the product on infected areas only. Apply to the breakouts and congestion after cleansing and before ACU-MIST and ACU-MOIST.
Gradually increase the thickness of the application as needed.
Salicylic Acid – Aids in the correction of abnormal desquamation that occurs in acne-prone skin. Salicylic Acid is a beta-hydroxy acid, the benefits to acne include, causing cells of the epidermis to shed properly. Penetrates the oilfilled pores and then exfoliates any dead skin cells that have built up inside. This helps to reduce irritation and inflammation, while also breaking down whiteheads and blackheads.
Azelamide – Inhibitor of 5-a reductase (type 1). A sebum-balancer for greasy skin, seborrhoeic skin, and melanic spots.
Niacinamide – Increases oxygenation within the capillaries and acts as a toxic flush.
Krameric Trianda Root Extract – Naturally rich in Lycopene and controls the stress hormonal flux associated with acne conditions. Is naturally rich in Lycopene, a superior antioxidant. Helps to calm inflammatory conditions.
Zinc Oxide & Magnesium Ascorbyl Phosphate – Long known as an "acne supplement", when combined with vitamin C, Zinc becomes a powerful anti-acne compound.