Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Ideal for oily skins prone to blemishes, Acu Masque is a diverse and versatile masque that aims to fight acne-causing bacteria, purify the skin, soothe and reduce redness, inflammation, and unplug blocked ducts.
Acu Masque is designed to reduce stubborn blackheads and blemishes by absorbing oils and dissolving dead skin cells. It also purifies ducts that are plugged by dead cells and sebum, and prevents pimple eruptions, while acting as an astringent on enlarged pores. Soothes red irritated skin.
It is strongly recommended for acne, congestion, blackheads, open pores and oily or dull skin as well as red, reactive, inflamed skins.
Cleanse and apply Acu Masque.
Leave for 20 minutes and rinse off with warm water.
Apply DMK serums, oils and crèmes.
Sulphur – Topical Sulphur is harmful to various strains of bacteria (which are the primary cause of acne). It is called natures “beauty mineral” because it keeps hair glossy and smooth and keeps the complexion clear and youthful. Sulphur plays a part in tissue respiration (the process whereby oxygen and other substances are used to build cells and release energy).
Kaolin – Kaolin calms and soothes skin with fine particles that absorb excess oils.
Eucalyptus Globulus Leaf Oil – Eucalyptus Oil may also have antibacterial, anti-inflammatory and analgesic properties.
Bentonite – It's highest power lies in its ability to absorb toxins, acting like a magnetic sponge pulling out impurities, congestion and toxins without any harsh drying or stripping. According to Verba Prima (a company based in Ashland Oregon), Bentonite clay minerals are negatively charged while toxins are positive. These are attracted like a magnet drawing metal shavings.
Zinc Oxide – Has a mild astringent action.