Direct Delivery Vitamin C
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Direct Delivery Vitamin C is a highly potent serum with strong anti-aging and antioxidant properties which is key to the production of collagen, a protein that aids in the growth of cells and blood vessels and gives skin its firmness and strength. Direct Delivery Vitamin C also inhibits and brightens pigmentation.
Regarded as one of our most powerful skin rebuilding tools, Direct Delivery Vitamin C is designed to help produce new collagen in the skin by stimulating the amino acids in the fibroblast cells. By focusing on the powers of vitamin C, it addresses areas of the skin where collagen fibres are becoming inactive.
In addition to its anti-aging properties and antioxidant powers, Direct Delivery Vitamin C helps to prevent acne scarring and encourages healing. The serum is specifically formulated for darker skin tones, pigmentation, scarring, and age management and is popular as a pre and post-operative treatment.
Apply two pumps onto clean, dry skin and work in.
Apply more onto areas of concern.
Notes: Direct Delivery VitaminC is a synergistic blend of stabilized vitamin C delivered directly to the cellular level.
The serum acts to:
- Affect the fibroblast cells to stimulate and maximize collagen and GAGS regeneration.
- Provide a strength and support system for the skin.
- Improve texture and firmness, producing a more radiant, youthful appearance.
- Restore the interstitial liquid (tissue fluid) of the epidermis, bringing hydration and vitality and creating a firmer, plumper and more replenished skin.
The Fibroblast Cells:
Fibroblast: A cell ubiquitous in connective tissue that makes and secretes collagen.
Fibroblast cells act as little factories that produce new collagen. Collagen fibres are long, rope like chains that support the firmness of the skin. As we age, these chains sag and break. The amino acids Lysine, Proline and Glycine are also involved with the production of collagen. Vitamin C keeps these amino acids working so that collagen production is at a high level.
Stable and Unstable Vitamin C:
The strongest Vitamin C is plain ascorbic acid, obtained from many sources. But in skin products, plain ascorbic acid may remain active for only a few days unless it is stabilized. The word unstable in chemistry does not mean an ingredient is bad. It means firstly that a particular ingredient may not stay “in solution” at certain levels or strengths. Not staying in solution means that a chemical does not stay blended in water. In the case of Vitamin C, using over 5% of any combination of Vitamin C in a serum or water-based product can result in the vitamin C crystallizing and either sinking to the bottom or the liquid becoming cloudy or dark in the solution. This is why we could never legitimately claim over 5% strength of Vitamin C content in our serum. It is chemically impossible to do so and end up with an active serum.
Vitamin C (Ascorbic Acid) – Acts as a free radical scavenger which stimulates collagen via the fibroblast cells and suppresses melanogenisis. A potent antioxidant and antiinflammatory ingredient that acts to calm, heal and regenerate the skin.
Ascorbyl Glucoside – Ascorbyl Glucoside is broken down into L-Ascorbic Acid and glucose by the enzyme Alpha-Glucosidase. Because Ascorbyl Glucoside is broken down into L-Ascorbic Acid, it has the same functions as L-Ascorbic Acid: exhibiting high antioxidant activity, acting as a coenzyme for enzymes involved in collagen synthesis (namely Prolyl and Lysyl Hydroxylase), and inhibiting the synthesis of melanin. So what are the benefits of using products with Ascorbyl Glucoside as opposed to the usual vitamin C found in skin care formulations. Ascorbyl Glucoside has greater stability than L-Ascorbic Acid, which tends to break down in heat, light, in the presence of oxygen, and in certain pH levels. Ascorbyl Glucoside has excellent stability in heat, light, and in the presence of oxygen and metal ions when compared to other forms of vitamin C. This means that Ascorbyl Glucoside lasts over twice as long as other forms of vitamin C, and thereby delivers the effects of vitamin C to the skin for a longer period of time.
Sodium Ascorbate – Non-acidic and more soluble than Ascorbic Acid. It is more reactive compared to Ascorbic Acid in building connective tissues. Another difference of Sodium Ascorbate from Ascorbic Acid is that it is absorbed more efficiently by the body since it provides a more bio-available source of vitamin C as opposed to Ascorbic Acid.
Magnesium Ascorbyl Phosphate – A stabilized source of vitamin C which helps to strengthen and repair the skin whilst inhibiting Tyrosinase (an enzyme that catalyzes the oxidation of Tyrosine into melanin and other pigments).
Panthenol – Provides vitamin B5 and has humectant like properties that promote moisture absorption and act as a moisturizer to smooth skin. It is a biologically active substance with revitalizing and conditioning effects well known for its ability to soothe the skin. It enhances cellular stimulation, restores barrier function and aids in vital tissue repair.