Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Facial Hydrator is a lightweight, hydrating and anti-aging serum containing 10% Glycolic Acid that exfoliates the skin and helps accelerate cell renewal. Smooths the appearance of fine lines and wrinkles, protects the skin from free-radical damage, reduces inflammation and promotes healing.
Recommended For: All Skin Types. Particularly mild acne, aging, rosacea and pigmentation.
Directions: Apply after cleansing. Apply a small pea size amount to the face, neck and decollete. Do not remove. Start using 2-3 times a week, slowly increasing until it is part of your nightly regimen. Use the least amount necessary for best results.
• Brightens & Tightens
• Minimizes Pores
• Reduces Pigmentation
• Large Pores
• Treatment Preparation
10% Glycolic Acid: Promotes light exfoliation, visibly reducing the appearance of pores and wrinkles, breaks up cellular cohesion, and removes surface dryness.
Red Sandalwood: Used to reduce puffiness, soothing and healing.
Arnica Montana: Antiseptic, astringent, antimicrobial, anti-inflammatory, anticoagulant and stimulates circulation and healing.
Yeast Beta Glucan: Supports the health of new skin cells and protects them from destructive free radicals and inflammation.
Hyaluronic Acid: It plays a critical role in controlling the physical and biochemical characteristics of epidermal cells. It regulates skin activity, including water content, elasticity, and the distribution of nutrients to the cells. It can hold 1000x its weight in
water and similarly locks water in the skin.
Aqua (Water), SD Alcohol 40-B, Glycolic Acid, Pterocarpus Santalinis (Red Sandalwood) Wood Extract, Polysorbate 20, Hyaluronic Acid, Aloe Barbadensis (Aloe Vera) Leaf Extract, Cucumis Sativus (Cucumber) Fruit Extract, Arnica Montana Flower
Extract, Camellia Sinensis (Green Tea) Leaf Extract, Calendula Officinalis Flower Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Althaea Officinalis (Marshmallow) Extract, Hedera Helix (Ivy) Extract, Yeast Beta Glucan, Tocopheryl Acetate (Vitamin E Acetate), Retinyl Palmitate (Vitamin A Ester), Squalane, Hydroxyethylcellulose, Tetrasodium EDTA, Diazolidinyl Urea, Iodopropynyl Butylcarbamate, Sodium Hydroxide, Fragrance, Yellow 5, Yellow 6, Red 40