Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Skin Wash is an extraordinarily effective acne wash formulated to achieve dramatic results with the ability to reduce and heal both inflamed and non-inflamed acne lesions. This cleanser oxygenates and detoxifies congested skin, while it soothes and heals with 2.5% Benzoyl Peroxide to specifically kill acne-causing bacteria. Can be used on the face or body for the treatment of inflamed acne.
Recommended For: All Skin Types, particularly inflammatory acne including cystic acne.
Directions: Home Care: Can be used morning and night as a 2nd cleanse. Apply 1/2
teaspoon to palms and emulsify with water to create a foam. Gently massage onto the area to be cleansed, avoiding the eye area. Allow to remain on the skin for 3-4 minutes. Rinse with tepid water. Do not use as a makeup remover.
Benefits: Oxygenates | Detoxifies | Reduces Acne causing Bacteria
Concerns: Inflammatory Acne | Cystic Acne | Hormonal Acne
2.5% Benzoyl Peroxide: An antibacterial agent and oxygen releasing chemical that kills the bacteria responsible for acne breakouts.
Aloe Vera: A potent healer. Provides a protective layer that inhibits infection and soothes the skin. It is both hydrating and gentle. Suitable for all skin types.
Orange Peel: Anti-inflammatory that helps detoxify congested skin and soothes dry, irritated skin. Increases collagen discouraging the formation of fine lines and wrinkles. Reduces puffiness.
Benzoyl Peroxide 2.5%
Aloe Barbadensis (Aloe Vera) Leaf Juice | Aqua (Water) | Caprylyl Glycol | Carbomer | Chlorphenesin | Citral | Citrus Aurantium Dulcis (Orange) Peel Oil | Cocamide MEA | Cocamidopropyl Hydroxysultaine | Disodium EDTA | Sodium Lauroamphoacetate | Glycerin | Limonene | Linalool | PEG-150 Distearate | PEG-80 Sorbitan Laurate | Phenoxyethanol | Sodium Hydroxide | Sodium Laureth-13 Carboxylate | Sodium Trideceth Sulfate | Sorbitol