Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items: Gift cards and Treatments
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or used for reasons not due to our error Any item that is returned more than 30 days after delivery
Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a credit will be added to your account.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
ShippingTo return your product, you should mail your product to: 913 Gilmore Ave, Burnaby BC, V5C 4S2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Super Serum a hydrating antioxidant serum that combines the immune-boosting benefits of Beta Glucan with the collagen enhancing effects of Vitamin C and TT2 peptides to strengthen the Exocellular Matrix (ECM). Healthy skin cells are able to defend against free radical damage and protect against environment attacks.
Beta Glucan stimulate the Langerhans cells (the skin’s inbuilt immune system) to activate the macrophages (white blood cells which fight invaders) within the dermis. Once activated, the macrophages release a series of compounds that stimulate the fibroblast cells to produce collagen and elastin. Vitamin C is used by the fibroblast cell in the production of collagen, and acts as an antioxidant and free radical scavenger to protect the skin.
Super Serum can be used on a wide variety of skin conditions including acne, congestion and Rosacea, aging, sun-damaged, red reactive skin, skin that needs healing and in any skin that needs revising back into a healthy state. it can also be used on areas of fine lines, pigmentation or any area needing lifting and support.
Note: Super Serum is a highly versatile formulation designed for a wide variety of skin conditions.
- Apply two pumps onto clean, dry skin and work in.
- Apply more onto areas of concern.
- Ethyl Ascorbic Acid – The purest form of stable Vitamin C and most bioavailable. It’s the most stable and versatile of the Ascorbic Acids to date. Promotes collagen synthesis and lightens by inhibiting Tyrosinase activity. Converted to LAscorbic Acid upon penetration into the skin. Vitamin C is used by the Fibroblast cell in the production of collagen. It acts as an antioxidant and free radical scavenger to protect the skin. Assists in brightening skin and protecting against UVB damage. Benefits individuals suffering with acne or eczema. Aids the healing of acne pustules and acne scars as well as reducing redness. Assists in the rejuvenation of aging skin cells and therefore commonly used following laser treatment to speed the healing.
- Betaglucan – Protects and repairs the immune function and stimulates Langerhans cells to reduce swelling, redness and inflammation, and promotes healing.